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AD15 Lagging after some bit

Posted: Wed Sep 18, 2024 10:54 pm
by NightScape
Hey everyone, I recently bought an AD15 from Amazon specifically for astronomy use. I'm using it to capture data from my astronomy camera and control my telescope. However, I've encountered an issue. Despite performing a fresh Windows install and ensuring all drivers are up to date, my PC starts to lag randomly after about an hour of usage. I've made sure there's plenty of ventilation, and I've deactivated sleep mode, but the problem persists. I had seen a suggestion to ensure no changes have been made to the BIOS which that's not applicable to me since I haven't changed anything but I still experience this problem any help is appreciated it's affecting my data.

Re: AD15 Lagging after some bit

Posted: Sun Sep 22, 2024 2:02 pm
by barry777
1. You can refer to the following document for troubleshooting: [Troubleshooting Document]

2. If the issue persists, it is recommended to check the CPU temperature and ensure the memory is functioning properly. You can refer to the following videos for guidance:





3. If all the above checks are normal, consider uninstalling the recent Windows quality update.

Re: AD15 Lagging after some bit

Posted: Wed Oct 02, 2024 5:34 pm
by NightScape
So I have ran memtest and cpu test pass on both. I performed yet another clean windows install and installed the missing drivers which I downloaded the file from here.. Same results isolating a windows update,program running in the background, memtest, and CPU test any other ideas?

Re: AD15 Lagging after some bit

Posted: Sun Oct 06, 2024 9:04 am
by barry777
After the PC has been running for a while, it is recommended to use the tool DiskGenius (click to visit the DiskGenius website) to check the SMART information of the SSD to ensure its status is normal.