AM06 Pro USB Internals
Posted: Sat Jul 22, 2023 7:58 pm
Just received my AM06 Pro and am very happy with it so far. I do have one issue with the Back Top USB 2.0 port, which I think is a firmware / bios problem.
Using usbview and device manager I have mapped the USB ports:
Root Hub 1 - port 1 / 5 - Front Type-C
Root Hub 1 - port 2 / 6 - Front Right USB 3.0
Root Hub 1 - port 3 - Back Bottom USB 2.0
Root Hub 1 - port 4 - Back Top USB 2.0
Root Hub 2 - port 1 / 5
Root Hub 2 - port 2 / 6 - Front Left USB 3.0
Root Hub 2 - port 3 - C-Media Electronics Inc. USB Audio Device (Internal)
Root Hub 2 - port 4 - Realtek Bluetooth Adapter (Internal)
usbview shows that port 4 of both hubs is not user connectable:
[Port4] Is Port User Connectable: no
All the other ports of both hubs are defined as user connectible yes.
The problem I have is that when a USB flash drive is plugged into the Back Top USB 2.0 (hub 1 port 4), is does not show up in the "Safely Remove Hardware and Eject Media" system tray (nor the Settings > Bluetooth & devices > Devices list). If the same USB flash drive is plugged into any of the other 3 type A ports, it does show in the system tray and devices list.
Is there any chance of getting a fix? I believe that this property is encoded in the ACPI BIOS.
Using usbview and device manager I have mapped the USB ports:
Root Hub 1 - port 1 / 5 - Front Type-C
Root Hub 1 - port 2 / 6 - Front Right USB 3.0
Root Hub 1 - port 3 - Back Bottom USB 2.0
Root Hub 1 - port 4 - Back Top USB 2.0
Root Hub 2 - port 1 / 5
Root Hub 2 - port 2 / 6 - Front Left USB 3.0
Root Hub 2 - port 3 - C-Media Electronics Inc. USB Audio Device (Internal)
Root Hub 2 - port 4 - Realtek Bluetooth Adapter (Internal)
usbview shows that port 4 of both hubs is not user connectable:
[Port4] Is Port User Connectable: no
All the other ports of both hubs are defined as user connectible yes.
The problem I have is that when a USB flash drive is plugged into the Back Top USB 2.0 (hub 1 port 4), is does not show up in the "Safely Remove Hardware and Eject Media" system tray (nor the Settings > Bluetooth & devices > Devices list). If the same USB flash drive is plugged into any of the other 3 type A ports, it does show in the system tray and devices list.
Is there any chance of getting a fix? I believe that this property is encoded in the ACPI BIOS.