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Please help me :(
Posted: Sun Jul 26, 2020 9:03 pm
by silimusjj
ive had this computer under a month and the ram is faulty. what should i do? i purchased it of someone else, it was fine when i got it. not sure how this has happened, it happened after the feature update 2004. the ak1 i have is now formatted and cant do nothing
Re: Please help me :(
Posted: Tue Aug 11, 2020 7:59 am
by admin
Please refer to the problem determination process:
viewtopic.php?f=38&t=196
Let me be more clear about your question, can the hard drive not be recognized?
Re: Please help me :(
Posted: Thu Aug 13, 2020 1:46 am
by Gabe
Though this won't help now, it's always a good idea to save a system image, whether using Windows' built in system imaging program or a 3rd party program, before performing any major updates/upgrades. You can save the image on an external device, such as an HDD/SSD or a flash drive with adequate space (at least 60GB is good). This way, if something goes wrong, you can easily re-image the system to exactly the way it was at the time you saved the image. A system image is like a whole system snapshot.
It's also good to backup any important files or programs on a somewhat regular basis.
I hope you can get your AK1 straightened out.