Please help me :(

[silimusjj]

ive had this computer under a month and the ram is faulty. what should i do? i purchased it of someone else, it was fine when i got it. not sure how this has happened, it happened after the feature update 2004. the ak1 i have is now formatted and cant do nothing

[admin]

Please refer to the problem determination process: viewtopic.php?f=38&t=196
Let me be more clear about your question, can the hard drive not be recognized?

[Gabe]

Though this won't help now, it's always a good idea to save a system image, whether using Windows' built in system imaging program or a 3rd party program, before performing any major updates/upgrades. You can save the image on an external device, such as an HDD/SSD or a flash drive with adequate space (at least 60GB is good). This way, if something goes wrong, you can easily re-image the system to exactly the way it was at the time you saved the image. A system image is like a whole system snapshot.

It's also good to backup any important files or programs on a somewhat regular basis.

I hope you can get your AK1 straightened out.