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ACEPC T11 Wired Internet Connection
Posted: Sat May 08, 2021 7:19 pm
by MIG
Just got my T11. Unit does not recognize my wired internet connection. (Wifi is fine)
How can I get this unit to accept the wired internet connection?
Thanks for any assistance.
Re: ACEPC T11 Wired Internet Connection
Posted: Sun May 09, 2021 1:07 am
by Gabe
MIG,
Have you tried a different ethernet cable? And, though it may sound ridiculous, you may even be able to reverse the cable you're currently trying to use to get it working. Sometimes cables can be funny, and one end may work well in one device, but not another, or vice versa.
Re: ACEPC T11 Wired Internet Connection
Posted: Sun May 09, 2021 4:42 pm
by MIG
Thank you for your reply. I tried this but to no avail. My cable is good and I have also tried other ethernet cables that work elsewhere.
I see that others on this board appear to have a similar problem. Could this be something with the Realtec PCIe GbE controller?
Re: ACEPC T11 Wired Internet Connection
Posted: Mon May 10, 2021 6:12 am
by witt
hello MIG
you don't need a driver to connect to a network cable. After connecting the network cable, does the indicator light blink in green? If it doesn't light up. It is recommended that you take a detailed video and send it to the ACEPC after-sales mailbox for technical support analysis and solutions.