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disk 0 has gone dead (satafirm s11) AK2

Posted: Thu Apr 15, 2021 11:42 pm
by hec1234
My disk 0 has gone dead (satafirm s11) - I installed a new SDD as disk 1 but the boot time is very slow so I disabled disk 0 via windows disk manager in the hope that this would speed thing up. Now cannot boot as bios says disk not bootable.
Also cannot swap disk 0 and 1 over, as disk 0 is MSata and disk 1 regular SSD.
Advice welcomed - thanks

Re: disk 0 has gone dead (satafirm s11) AK2

Posted: Fri Apr 16, 2021 1:19 am
by witt
Hello, because the system is installed on M.SATA by default, if you change the SSD or delete the SSD, the system will be lost. You can only reinstall the Windows system. If you do not install M SATA, the system will install to 2.5 SSD by default. Start up, press DEL to enter bios, select BOOT, and change the first boot item to the disk you want to enter

Re: disk 0 has gone dead (satafirm s11) AK2

Posted: Fri Apr 16, 2021 7:27 am
by hec1234
Thanks,
Yes I have done that - my problem is that I have a dead disk 0 and it seems to slow down boot time to my working windows disk 1 and I cannot seem to disable disk 0.

Re: disk 0 has gone dead (satafirm s11) AK2

Posted: Mon Apr 19, 2021 3:40 am
by admin
Hello, according to the provided code information, Disk 0 has been damaged and cannot be repaired... Repair may not be necessary. You can remove Disk 0, then use Disk 1 as the primary hard disk, and raise it to the first boot item in the BIOS to speed up the boot. You can also enter the settings after entering the desktop to close unnecessary startup programs.
Regarding the damaged disk 0, you can find the corresponding customer service to replace a new hard disk. If it is the hard drive that ACEPC comes with the factory, we are willing to replace a new hard drive for you.