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Gk3 doesn't start

Posted: Sun Mar 14, 2021 4:28 pm
by ddsilver
Hi,
I bought gk3v, configure everything and seems fine!
But later I turn off the system and I can't turn on again.
I press the button and no response, if I unplug the power and connect again the led blink blue for 1 sec and stop, no response.
can you help me?
Thanks

Re: Gk3 doesn't start

Posted: Mon Mar 15, 2021 2:54 am
by Gabe
ddsilver,

According to the admin's reply to a similar post, there may very well be an issue with the motherboard. I would contact support at service@iacepc.com.

Re: Gk3 doesn't start

Posted: Mon Mar 15, 2021 6:34 am
by admin
Hello, what do you mean by shutting down the system? A machine cannot operate without a system.

Re: Gk3 doesn't start

Posted: Tue Mar 16, 2021 11:47 am
by ddsilver
During configuration I restart window, after I choose shut down.
When I press the power button nothing happens.

Re: Gk3 doesn't start

Posted: Thu Mar 18, 2021 7:03 am
by admin
Hello, this may be an incorrect setting of the BIOS. Please refer to the BIOS discharge tutorial to restore the BIOS to its default state.