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T11 led appears red and turns off

Posted: Tue Mar 02, 2021 5:44 pm
by jesusigl
When I turn on my T11 the led appears red and turns off.
After several attempts it has been able to start up and it works correctly but the LED is off.
I have been using it for 3 days, what could be the problem?

Re: T11 led appears red and turns off

Posted: Mon Mar 22, 2021 9:40 pm
by dzavagni
same problem LED is always off.
Red at the start but after several attempts by holding down the power button
it works until next shutdown so still same problem

Re: T11 led appears red and turns off

Posted: Wed Mar 24, 2021 1:53 am
by admin
Hello, first of all, sorry for not being able to reply to the message in time. The BIOS settings may cause this, and it will not be able to boot under normal circumstances. A red light appears at this time to indicate that there is a problem with the BIOS settings. You can restore the machine to normal settings through BIOS discharge. This will not affect your computer data.
If you want, this is the T11 discharge tutorial:

Re: T11 led appears red and turns off

Posted: Thu Apr 01, 2021 10:34 pm
by dzavagni
bios discarge done, I hope, nothing has changed. flashes red light and starts. not always. LED always off
this is my bios
PXL_20210401_184143206.jpg
PXL_20210401_184143206.jpg (20.33 KiB) Viewed 2315 times

Re: T11 led appears red and turns off

Posted: Fri Apr 02, 2021 3:49 am
by admin
Hello, if you can enter the desktop and work normally, you don't need to care about this problem. It may be an LED display problem. We will follow up on your use. You can contact us at any time.