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AK1 Can't make microphone work
Posted: Tue Apr 14, 2020 9:34 am
by admin
For the problem of microphone recording, let the customer try again according to the following precautions;
1. AK1 is a two-in-one headphone and microphone interface, please try it with four headphones (you can use the earphone of android phone)
- 1.jpg (82.92 KiB) Viewed 4408 times
2. After plugging in the headset, under the system, like picture to set;
- 2.jpg (433.92 KiB) Viewed 4408 times
Re: AK1 Can't make microphone work
Posted: Tue Apr 14, 2020 10:13 am
by admin
- example.jpg (39.68 KiB) Viewed 4370 times
Switch device here.
Re: AK1 Can't make microphone work
Posted: Tue Apr 14, 2020 3:16 pm
by Pedro Rodrigues
Hi,
I've checked the jack and it look like the one in your picture, and I tried two different headphones but in "Sound settings/Input" appear, "No input devices found" (see attach image).
Product: ACEPC T11 (BLACK)
OS Name: Microsoft Windows 10 Home
Version: 10.0.18363 Build 18363
Sound device:
Name: Intel SST Audio Device (WDM)
Manufacturer: Intel Corporation
PNP Device ID: ACPI\808622A8\1
Thanks,
Pedro
Re: AK1 Can't make microphone work
Posted: Wed Apr 22, 2020 1:19 am
by admin
Check whether the device driver is lost in the device manager. Reinstall the sound card driver.
Re: AK1 Can't make microphone work
Posted: Fri May 08, 2020 10:09 am
by rogerinfrance
May I ask, is this a new problem or an old one. In other words can you tell me has it ever worked, or for that matter has any microphone please?
Re: AK1 Can't make microphone work
Posted: Fri May 08, 2020 10:32 am
by admin
This can solve your problem