Stuttering and blurry text
Posted: Tue Feb 02, 2021 8:29 pm
Hi i recently bought the AcePC GK3v with Intel Celeron J4125 an 8GB Ram.
My use-case is for streaming videos (e.g. youtube, Shadow cloud pc gaming) which leads to stuttering and frame jumps even at only 1080p.
I have a stable 500 Mbit/s internet connection (https://www.speedtest.net/result/10860193206.png).
The product is advertised for streaming 4k at 60Hz so I would like to know if there is some kind of issue.
Also text appears blurry and pixelated and changes to scaling or monitor resolution does not fix (tested with various monitors).
To make sure that the issue is NOT related to my peripherals and/or internet connection a tested the same configuration with a desktop PC with a dedicated GPU which runs everything smoothly.
If this problem can not be solved, I will need to return the product.
What I tried so far on the MIniPC:
In the attachements, you will find screenshots i took while streaming at 1080p 60Hz.
The show CPU temperature and the windows resource monitor. Note how the Intel UHD graphics is under heavy load while the rest of the hardware is rather idle.
Here is the first part of the DxDiag output (i could not include the full txt file):
Report Date: Monday, 01 February 2021
Report Time [hh:mm:ss]: 07:21:54 PM
Operating System: Microsoft Windows 10 Pro 10.0.19042
IGCC Version: 1.100.3282.0
Language: de-LU
Physical Memory: 7.84 GB
Current Resolution: 1920x1080
Processor: Intel(R) Celeron(R) J4125 CPU @ 2.00GHz
Processor Speed: 2001 MHz
GFX Driver Name: Intel® UHD Graphics 600
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vulkan* Version: 1.2.162
Vendor ID: 8086
Device ID: 3185
Device Revision: 06
GFX Driver Version: 27.20.100.9168
Dedicated RAM: 0 GB
Shared RAM: 4 GB
Max Supported Displays: 3
GFX Vulcan: 1.2.162
GFX Video BIOS: 1005
My use-case is for streaming videos (e.g. youtube, Shadow cloud pc gaming) which leads to stuttering and frame jumps even at only 1080p.
I have a stable 500 Mbit/s internet connection (https://www.speedtest.net/result/10860193206.png).
The product is advertised for streaming 4k at 60Hz so I would like to know if there is some kind of issue.
Also text appears blurry and pixelated and changes to scaling or monitor resolution does not fix (tested with various monitors).
To make sure that the issue is NOT related to my peripherals and/or internet connection a tested the same configuration with a desktop PC with a dedicated GPU which runs everything smoothly.
If this problem can not be solved, I will need to return the product.
What I tried so far on the MIniPC:
- updated windows and drivers
update intel drivers
set windows to high performance
use various resolution and framerates (FullHD, 2k, 4k / 30,40,60 Hz)
use various monitors: Acer FullHd monitor, Samsung 4k TV, Acer HD monitor
In the attachements, you will find screenshots i took while streaming at 1080p 60Hz.
The show CPU temperature and the windows resource monitor. Note how the Intel UHD graphics is under heavy load while the rest of the hardware is rather idle.
Here is the first part of the DxDiag output (i could not include the full txt file):
Report Date: Monday, 01 February 2021
Report Time [hh:mm:ss]: 07:21:54 PM
Operating System: Microsoft Windows 10 Pro 10.0.19042
IGCC Version: 1.100.3282.0
Language: de-LU
Physical Memory: 7.84 GB
Current Resolution: 1920x1080
Processor: Intel(R) Celeron(R) J4125 CPU @ 2.00GHz
Processor Speed: 2001 MHz
GFX Driver Name: Intel® UHD Graphics 600
Shader Version: 5.1
OpenCL* Version: 3.0
* Microsoft DirectX* *
Runtime Version: 12
Hardware-Supported Version: 12
Vulkan* Version: 1.2.162
Vendor ID: 8086
Device ID: 3185
Device Revision: 06
GFX Driver Version: 27.20.100.9168
Dedicated RAM: 0 GB
Shared RAM: 4 GB
Max Supported Displays: 3
GFX Vulcan: 1.2.162
GFX Video BIOS: 1005