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AK3 reinstallation error loop

Posted: Wed Jan 20, 2021 5:47 pm
by To.steal
I restarted my AK3 and it said that Windows hadn't shut down properly. I restarted in Safe Mode then restarted in normal mode, at which point I got another error message.

After trying several different trouble shooting suggestions I decided to reset the whole thing. The process started fine and then went into a loop of error messages before finally getting to the point where I get:

"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click" OK" to restart the computer, and then restart the installation. "

No matter how many times I click" OK" it brings me to the same point and the same error message. Help!

Re: AK3 reinstallation error loop

Posted: Thu Jan 21, 2021 1:36 am
by Gabe
I would reinstall the system using the ACEPC provided OS. You can download Windows 10 Pro 2004 for the AK3 here...



The system installation tutorial is here...


Re: AK3 reinstallation error loop

Posted: Fri Jan 22, 2021 2:59 pm
by To.steal
Thanks Gabe, I'll try all that as soon as I can find a USB stick! Someone has been tidying up....