T11 Bluetooth issue

Quick Fix.
Post Reply
droidphil
Posts: 9
Joined: Wed Dec 30, 2020 8:45 am

T11 Bluetooth issue

Post by droidphil »

Hi,

I have many problems with bluetooth keyboard and mouse on T11 but i don't have a "bluetooth radio" in device manager. All bluetooth related items in device manager have no power managment tab in their settings. Any other ideas?
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: About no Bluetooth after turning off the computer

Post by Gabe »

droidphil,

Because your issue is somewhat different than the topic it was originally posted in, I've moved it to its own topic.

I would download the drivers for the T11 to make sure that the Bluetooth driver is the most current for that model. You can get the drivers for the T11 here...



The driver installation tutorial is here...

W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
droidphil
Posts: 9
Joined: Wed Dec 30, 2020 8:45 am

Re: About no Bluetooth after turning off the computer

Post by droidphil »

Gabe wrote: Sun Jan 17, 2021 10:19 pm droidphil,

Because your issue is somewhat different than the topic it was originally posted in, I've moved it to its own topic.

I would download the drivers for the T11 to make sure that the Bluetooth driver is the most current for that model. You can get the drivers for the T11 here...
Hello again! Well, i tried that before and it seems there are no newer drivers available in that package. Today i did some testing: if the PC stays unlocked the problem isn't there. It was on the whole day and night and the keyboard works fine.
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: T11 Bluetooth issue

Post by Gabe »

droidphil,

That's good that it at least works when it doesn't get locked. It's interesting that there's no power option for it in the device manager, as I wonder if the Bluetooth power is shutting off when it locks, but not turning back on when it's unlocked.

I really hope the admin or someone else replies with an idea.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
droidphil
Posts: 9
Joined: Wed Dec 30, 2020 8:45 am

Re: T11 Bluetooth issue

Post by droidphil »

Hi,

I gave up on this whole BT protocol on T11. It's a real pain. Bought a Logitech mouse and keyboard that uses RF. They really should fix BT!
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: T11 Bluetooth issue

Post by Gabe »

droidphil wrote: Tue Feb 09, 2021 9:05 pm Hi,

I gave up on this whole BT protocol on T11. It's a real pain. Bought a Logitech mouse and keyboard that uses RF. They really should fix BT!
Sorry no one else replied with any ideas for the BT issue.

A Logitech wireless mouse/keyboard is what I use as well. In fact, I just bought a new Logitech mouse/keyboard combo (MK545 Advanced) from Amazon and it's being delivered tomorrow. My current setup (MK520) is about six years old and the keys are starting to stick a bit sometimes, so it's time to replace it.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
droidphil
Posts: 9
Joined: Wed Dec 30, 2020 8:45 am

Re: T11 Bluetooth issue

Post by droidphil »

Not your fault of course Gabe!

Since i use RF (unified receiver, K400+ keyboard, M590 mouse) i haven't had a single problem anymore. The pc behaves as it should now. It's only a bit sad i lost an USB port this way. I do have an USB hub but the T11 seems to have problems with a powered hub.
Post Reply

Return to “Troubleshooting”