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AK1 not stay on without monitor

Posted: Wed Jan 13, 2021 11:46 am
by bobby
ak1 is not on without being connected to the monitor, why ?

Re: AK1 not stay on without monitor

Posted: Thu Jan 14, 2021 7:59 am
by admin
Please tell me the lighting conditions of the machine. Have you connected to the monitor correctly?

Re: AK1 not stay on without monitor

Posted: Fri Jan 15, 2021 7:42 am
by bobby
Buongiono, il problema è molto più grave il mio AK1 6GB + 120 GB si spegne improvvisamente senza nessun preavviso, ho reinstallato da zero il sistema operativo, ma lo fa lo stesso, credo che si tratti di un problema hardware.

Si spegne anche se non lo sto utilizzando quindi con CPU a 0%, credo che sarà costretto a fare il reso e mettere una recensione negativa.

Re: AK1 not stay on without monitor

Posted: Fri Jan 15, 2021 9:40 am
by admin
Please tell me what file you installed the system is. If you can install the system, the display is normal. Please send me a screenshot of the problem screen.

Re: AK1 not stay on without monitor

Posted: Fri Jan 15, 2021 3:10 pm
by bobby
the problem is that the pc shutdown unexpected, no bsod no messagge, it shut with or without monitor plugged random.
i had install the win_2004_pro for ak1 downloaded from the page support, is difficult to understand where is the problem, i think that a hardward problem.

Re: AK1 not stay on without monitor

Posted: Tue Jan 19, 2021 4:04 am
by admin
Check if the HDMI cable is in good contact (replug and unplug to make sure the HDMI contact is good); replace the HDMI cable, and then try (using the built-in HDMI cable). Check whether the display is switched to HDMI display (VGA, HDMI, DP switch signal source is HDMI); Change the display to see if there is any display (exclude 1. Make sure the display is normal, 2. Signal compatibility issues). The BIOS self-test has not been completed and cannot be reset and booted. Please refer to the BIOS discharge tutorial: