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ACEPC AK1 LEDs stopped working

Posted: Wed Dec 30, 2020 7:59 am
by papadakis
Hi everyone!

I have gotten a new AK1 and on the second day of use, the LEDs red/blue have stopped working. Obviously I cannot understand if the device works or not and most of the times I have to pull the power cable, put it back in (when I do that red light flashes once). Could someone help on this please?

Re: ACEPC AK1 LEDs stopped working

Posted: Wed Dec 30, 2020 12:07 pm
by admin
Please try AK1 discharge. This is the tutorial:

Re: ACEPC AK1 LEDs stopped working

Posted: Fri Jan 08, 2021 1:18 pm
by papadakis
Hello and thanks for the help. I have tried that but it seems that the LEDs are dead. Do you know from where I can buy the part please?

Re: ACEPC AK1 LEDs stopped working

Posted: Sat Jan 09, 2021 3:55 am
by admin
Will the LED light no longer light up?

Re: ACEPC AK1 LEDs stopped working

Posted: Wed Jan 13, 2021 9:35 am
by papadakis
Unfortunately no, I checked with an electronics technician and he confirmed that the part is dead. So I would like to buy the part in order to replace it please.

Re: ACEPC AK1 LEDs stopped working

Posted: Thu Jan 14, 2021 8:02 am
by admin
This involves the motherboard issue, there is currently no purchase channel, please contact our after-sales mailbox: service@iacepc.com