AK3V (J4125) - first fan then PC dead after a few weeks.

Post by **firstmiro** » Wed Nov 18, 2020 6:32 am

Few days ago fan stopped working. Yesterday the whole computer died.
No lights, nothing. Small USB HUB and sound card that are connected to computer's USB ports show power (LEDs are on).

Any idea, how may I try to "resurrect" it? As my data is on the internal disk I have no option to return or replace it.

Post by **admin** » Fri Nov 20, 2020 9:41 am

Hello, when you boot up. What color does the machine light show?

Post by **firstmiro** » Fri Nov 20, 2020 10:27 am

Hi,
There is no color. Absolutely nothing.

It does not give any signs of life. No fan spin, no led on, no reaction on monitor, absolutely nothing.
It is cold dead.

Post by **admin** » Fri Nov 20, 2020 10:48 am

Please confirm the connection between the power adapter and the machine. We will reply to you around Monday. Gabe will reply from time to time. You can contact our after-sales mailbox to get the first after-sales service: service@iacepc.com.

Best Minipc Forum

Thanks for visiting and welcome to register and communicate with mini PC enthusiasts around the world.