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Not starting anymore

Posted: Thu Apr 02, 2020 11:39 am
by jeroenbeelen
Hi,

My AK2 is 3 weeks old and working properly till yesterday...
I turned of my AK2 with power option in Windows, nothing special happened. Yesterday I tried to start my MiniPC, but there is only a short blue led signal (1 sec) and that's about it. I tried a couple of solutions:
* disconnected all the cables and reconnected
* disconnected all the cables and waited for a couple of hours
* opened the miniPIC to check if cables are not connected
* pushed the power button for 1 minutte
* checked if there is a reset button

But no success so far :-(. What can I do in order to get my AK2 working again?
Thanks in advance for your help.

Jeroen

Re: Not starting anymore

Posted: Fri Apr 03, 2020 3:32 am
by admin
This machine requires Clean cmos because the CMOS battery is built in and needs to be disassembled. Disassembly of this machine is inconvenient and requires professional disassembly. If you do not have the ability to disassemble the machine yourself, please contact the after-sales service. This is the email address: service@iacepc.com