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Hi,

I recently purchased an AceMagic AM18 with an AMD Ryzen 7 8845HS processor. Everything works well except when the computer goes to sleep. Upon waking up, the Wi-Fi stops working, and the network card is no longer detected, as if it’s not powered. I have to restart the computer to get Wi-Fi working again.

Is there a BIOS update or a specific file I should install to fix this issue?

Thank you in advance for your help.

Best regards,

For this issue, we recommend following the steps outlined in the guide below:

How to Prevent WiFi from Turning Off During Sleep Mode



If the issue persists, please provide your purchase order number and send it to our support team at barry@minipcunion.com.

We look forward to assisting you further and providing more detailed information via email.