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My CPU doesn't turn on!!

Posted: Tue Aug 20, 2024 6:32 pm
by kitkat
I bought my CPU on may 5th and it was working really good but today it stopped working.

I tried connecting it on every plug on my house and my devices like tv and everything are working but my CPU don't give sign to my monitor and don't turn on the white light that lights up when it's on.
The rare thing is that the green light on the lighting cable it's turned on, but the CPU don't work ):

Please help me.

Re: My CPU doesn't turn on!!

Posted: Wed Aug 21, 2024 9:55 am
by barry777
1. We recommend referring to the following video for guidance:



2. Please try using a different HDMI cable.

If the issue persists, provide your purchase order number by sending us a private message (to protect your personal information) or email it to barry@minipcunion.com. After verifying the information, we will assist you further in resolving the issue.