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Keyboard problem with Linux distro [solved]

Posted: Sat Jul 27, 2024 8:28 pm
by sbraaa
I'm trying to install Linux mint on my new ax16 pro laptop but keyboard doesn't work as expected. For every key pressed the character will be printed 8/9 times
I've tried to set rate and delay using Linux utils but this doesn't solve the problem!
To complete distro install I must use external keyboard and then the problem is still present.
This will happened with many Linux distro at their latest version. I've tried Linux mint, Manjaro e elementary os : those distro have keyboard multiptress problem.
Older version (Linux mint 20.3) doesn't have this problem neither windows.
Anyone faced this problem?

Re: Keyboard problem with Linux distro

Posted: Sun Jul 28, 2024 3:12 pm
by dragonpoo
I haven't seen this before, but other Mint users have experienced it on different systems. I would check on the settings in Mint, like mentioned here: https://forums.linuxmint.com/viewtopic.php?t=172398

Re: Keyboard problem with Linux distro

Posted: Mon Jul 29, 2024 9:50 am
by sbraaa
Thanks for your reply, unfortunately it doesn't work :-(
changing rate and delay was my first attempt

Re: Keyboard problem with Linux distro

Posted: Tue Jul 30, 2024 3:27 am
by dragonpoo
It may be a difference in the drivers between your older Linux distro and your newer one. Can you check what version they're on?

Re: Keyboard problem with Linux distro

Posted: Wed Jul 31, 2024 8:08 am
by sbraaa
I would do it willingly but this is not simple task : how can I do that?
You mean lsusb command?

Re: Keyboard problem with Linux distro

Posted: Sat Aug 03, 2024 9:17 pm
by dragonpoo
A google search tells me lsmod should help. Sadly, I'm not as familiar troubleshooting Linux issues as I am with Windows, so I'm just using similar troubleshooting methods.

Re: Keyboard problem with Linux distro

Posted: Mon Aug 05, 2024 2:46 pm
by sbraaa
Solution found!
To make the keyboard works with any linux distro extra kernet param must be added at boot!

So, you must edit grub settings:

Code: Select all

sudo nano /etc/default/grub
and change line

Code: Select all

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
in

Code: Select all

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pnpacpi=off"
then update grub

Code: Select all

sudo update-grub
and reboot
It works like a charm!