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Camera not recognised

Posted: Thu Jul 18, 2024 8:06 am
by toluci67
Good morning,
I have an Acemagic ax16 that does not recognise the built in camera. It´s like I don´t have any camera on the laptop. it is not showed on the devices list and in any other list. Can someone, please, help me in fixing that?
Many thanks in advance

Tony

Re: Camera not recognised

Posted: Thu Jul 18, 2024 8:04 pm
by Gabe
I would try downloading the driver pack and see if anything installs to enable the camera using the driver installation instructions shown in the video. You can get them here.

If that doesn't work, I would try reaching out to barry777, a tech for the company, at barry@minipcunion.com.

Edit: I've moved your topic to the AX16 section, leaving a shadow topic in Troubleshooting in place.