Page 1 of 1
AM07 Betriebssystem startet nicht
Posted: Fri May 17, 2024 7:57 pm
by Denis_2024
Guten Abend zusammen,
seit einer Woche habe ich das Problem, dass das Betriebssysten nicht startet.
Es erscheint das BIOS-Setup.
Diese Anleitung führte auch nicht zur Behebung des Problems oder ich mache einen Fehler.
Ergänzen möchte ich nioch, dass der Mini PC erst 6 Monate alt ist.
Da sich noch nicht gespiegelte Daten auf der Festplatte befinden möchte ich alles versuchen diese auch zu retten bevor ich den Mini PC wandle.
Da ich kein Experte bin eroffe ich mir eine entsprechende Hilfestellung duch das Forum.
Vielen Dank im Voraus.
Denis
Re: AM07 Betriebssystem startet nicht
Posted: Fri May 17, 2024 9:01 pm
by Gabe
At this point, what I'd recommend is trying to reinstall
the system. However, that will wipe the drive, so you'll lose all of the current files on it.
Though it's a long shot, you could try re-seating the storage. I don't know that this will make any difference, but as a process of elimination before taking the last step of reinstalling the system it might be worth it. You'll have to take the unit apart somewhat to get to the storage, of course. And while you're in there, you might want to re-seat the RAM as well, just as a matter of course.
Re: AM07 Betriebssystem startet nicht
Posted: Tue May 21, 2024 7:16 am
by Denis_2024
Danke für die Antwort und Entschuldigung für die verspätete Rückmeldung.
Gabe wrote: ↑Fri May 17, 2024 9:01 pm
At this point, what I'd recommend is trying to reinstall
the system. However, that will wipe the drive, so you'll lose all of the current files on it.
Das Neuaufspielen des Betriebssystem wäre die letzte Option, da ich noch ungesicherte Daten habe.
Gabe wrote: ↑Fri May 17, 2024 9:01 pmThough it's a long shot, you could try re-seating the storage. I don't know that this will make any difference, but as a process of elimination before taking the last step of reinstalling the system it might be worth it. You'll have to take the unit apart somewhat to get to the storage, of course. And while you're in there, you might want to re-seat the RAM as well, just as a matter of course.
Von einem Eingriff ins Gerät möchte absehen, da von Garantie besteht und diese dann verloren geht.
Was könnte man noch testen, um den Fehler (Hard-/Software) einzugrenzen.
Re: AM07 Betriebssystem startet nicht
Posted: Tue May 21, 2024 12:42 pm
by dragonpoo
Hi Denis_2024,
I'm trying to think of options to recover or preserve your data. Some of these depend on how comfortable you feel with technology and making changes to the hardware on a system. Opening the system and reseating it (remove it and re-insert it) won't affect the data on the drive, as long as it is turned off. Don't remove it whilst the system is powered on.
When you boot the system and it goes to BIOS, do you see the internal SSD drive listed under the Boot menu? If it does not show up, it could mean the drive failed. Reseating the drive could help confirm that. If it does show up, it could mean one of the key files for booting Windows is corrupted.
You could try booting it from a Windows install USB drive to see if the internal drive shows up there, too. Do not walk through the install process, as that could mess up your data, but you could use drive recovery tools to access the internal storage.
It's also possible to purchase a M.2 USB converter, which allows you to plug the drive into another computer and try to access it.