Page 1 of 1
return request
Posted: Thu May 16, 2024 3:44 pm
by ghjost38
I would like to return my mini pc but I cannot contact anyone my order number and #ACEEU3122 I have attached an email
Re: return request
Posted: Thu May 16, 2024 4:12 pm
by Gabe
You should contact the place you bought it from. If that's Ace Magic's own website, you can contact them through their support tab.
The email and phone number are also on the contact page.
Re: return request
Posted: Thu May 16, 2024 4:29 pm
by ghjost38
I called the German number ACEMAGIC
Tel: +49 800-182-3803 I always get an answering machine
Re: return request
Posted: Fri May 17, 2024 7:25 pm
by Gabe
If you don't feel comfortable leaving a message, you can reach out to them at
service@acemagic.com.
If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at
barry@minipcunion.com to see if he can help.
Re: return request
Posted: Fri May 17, 2024 8:10 pm
by ghjost38
the problem is that since April 16 I have a message by if a message by
Re: return request
Posted: Fri May 17, 2024 8:55 pm
by Gabe
ghjost38 wrote: ↑Fri May 17, 2024 8:10 pm
the problem is that since April 16 I have a message by if a message by
I would try again. I believe your only options are the phone, the email or directly emailing barry777.
Re: return request
Posted: Thu May 23, 2024 7:52 am
by barry777
We have communicated with the service specialist, please pay attention to check the email.