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PC stopped working less than a year old. Can not contact CS

Posted: Sun Apr 28, 2024 1:54 pm
by DowntownEbrown
I have been trying to contact Customer Service as my mini PC stopped working after 6 months. No one has replied to me or contacted me back. Is there a way to get in touch with a person? I have left messages, phone calls, emails

Re: PC stopped working less than a year old. Can not contact CS

Posted: Sun Apr 28, 2024 5:12 pm
by Gabe
You can contact barry directly at barry@minipcunion.com. He's a tech for the company. He'll very likely ask for the Amazon order number, or if you bought it through their own website, some kind of receipt to show the sale.

Re: PC stopped working less than a year old. Can not contact CS

Posted: Sun May 05, 2024 8:24 am
by barry777
Since we currently have very little information, please provide a video/picture of the failure and Amazon order number to barry@minipcunion.com; we look forward to sharing more details with you via email.