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Wrong 12v power supply

Posted: Thu Oct 08, 2020 1:36 pm
by ferretti
Hello,

I mistake one power supply for another, i've hook my t11 to a 12v power supply.

Is it permanently damaged ? or there is a fuse inside ?


Ferretti Fabio.

Re: Wrong 12v power supply

Posted: Fri Oct 09, 2020 1:29 am
by admin
Hi, sorry to worry you. Is the machine causing you trouble now, for example, it cannot start...

Re: Wrong 12v power supply

Posted: Sat Oct 10, 2020 3:56 pm
by ferretti
the machine don't start any more.

the machine is drawing 20w from the wall,
the machine become warmer over time,
but it is not doing anyting and there is no blue (or red) led.


btw: i've try to reset the bios by removing the battery and short the pins for 20 sec. but it didn't help.

Re: Wrong 12v power supply

Posted: Sat Oct 10, 2020 9:34 pm
by Gabe
ferretti,

I'd contact after sales support at: service@iacepc.com