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How to turn on AK1? Black screen

Posted: Fri Sep 25, 2020 11:26 pm
by Dredlox
Hello friend, I just purchased AcePC AK1 8gb MiniPC. When I plug it in and power it on, the PC shows a blue light but the monitor says there is no signal.

I tried 2 different monitors and 3 different HDMI cables. I have tested monitors and cables with another computer and they all work.

I tried connecting hdmi to left port and it does not work. I tried connecting to right port and it still doesn't work.

How do I turn on the display please. I paid a lot of money for this computer and I need it to work.

Thank you for your help!

Ian

Re: How to turn on AK1? Black screen

Posted: Tue Sep 29, 2020 12:48 am
by Gabe
Dredlox,

You might try to discharge the CMOS in the unit. To do so, open the unit and disconnect the battery from the board. The battery is the yellow disk with the two wires attached to it, and the other end of the wire has a white clip on it. That clip is what you disconnect from the system board. I don't know how long to leave it disconnected. Maybe an hour or two? Then reconnect it, reassemble the unit, then try again.

Doing this should set everything in the BIOS back to factory default, which will hopefully help.

The following post has pictures, though my internet is too awful to load them quickly to see what they show. Hopefully they give detail on what the battery and its clip looks like.

viewtopic.php?f=33&t=278

Re: How to turn on AK1? Black screen

Posted: Tue Sep 29, 2020 7:25 am
by admin
You can try to switch the signal source.