How to resolve system error messages or unresponsiveness (freezing, black and white screens during use)

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How to fix System Error Messages or Unresponsiveness (Freeze Black Screen White Screen during usage)

Remove external devices and update Windows packages and drivers on your computer to the latest versions
Remove external devices, such as external hard drives, printers, memory cards, including adapter cards in card readers, etc.
Updating software often helps with system stability and optimization, so we recommend that you check and frequently update to the latest version in your PC
Problems after installing or updating software, including drivers, applications, or Windows updates
If problems occur after installing or updating the software, try removing or rolling back to a previous version.
How to roll back to a previously installed driver via Device Manager:
1. Right-click the [Start Menu] icon, and then click [Device Manager].
2. Check the arrow next to [Display Adapter] (620), then right-click [Intel® UHD Graphics] and select [Properties].
3. Select [Driver] and then select [Rollback Driver].
4. Select [Why rollback? ] and click [Yes]. The system will begin rolling back to the previously installed driver.
Improve Windows performance
See Microsoft recommendations for checking and setting up in Windows to learn more about tips for improving your PC's performance in Windows.
https://support.microsoft.com/en-us/win ... bed82fba96
Restore system via system restore point
If the problem started recently, and if you have previously created a system restore point or an automatic restore point created by the system, you can try to restore the system to a point in time before the problem started to solve the problem. Learn more [How to restore your system from an established system restore point]. If the problem persists, continue to the next section of troubleshooting.
System Restore
If all troubleshooting steps are completed but the problem persists, please back up your personal files and then perform a system restore to restore your computer to its original system. learn more:
How to restore your system and remove personal files, apps and settings
How to restore your system and keep your personal files
Reinstall Windows system
If all troubleshooting steps have been completed but the problem persists, please back up your personal data and then reinstall your system. Learn more:
Reference: [How to reinstall the system]
If your problem is not resolved, please contact us for further information.