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AM02 R7 3750H not POSTing
Posted: Mon Aug 14, 2023 6:23 pm
by Devi
My AM02 is no longer booting, instead it turns on for a few seconds then powers off. This happened when I hit the computer cause i was getting absolutely pissed, and now it won't power on
Re: AM02 R7 3750H not POSTing
Posted: Mon Aug 14, 2023 7:09 pm
by Gabe
Hitting duct work to make it fit sometimes works, but hitting a piece of electronics equipment generally isn't the best way to go.
Try reseating the RAM and SSD. If that doesn't help, try a BIOS discharge. Though they don't have a video for the AM02 that I'm aware of, it's basically the same process as is shown in the following...
Though taking the unit apart will be different than what's shown, the main thing is shorting out the board's battery connectors, as seen at about 2:02 into the video.
If that doesn't help, you can try reinstalling the system, which you can get from the first topic in this section (System and Drivers for the AM02).
Re: AM02 R7 3750H not POSTing
Posted: Mon Aug 14, 2023 8:29 pm
by Devi
Have tried all those steps, no fix
Also it can't be Windows.
Re: AM02 R7 3750H not POSTing
Posted: Mon Aug 14, 2023 8:58 pm
by Gabe
In that case I'd contact the tech at
barry@minipcunion.com.
Re: AM02 R7 3750H not POSTing
Posted: Tue Aug 15, 2023 2:26 am
by barry777
1. If you follow Gabe steps, but still won't boot; please send your fault video and Amazon order number to email:
barry@minipcunion.com
2. If you cannot enter the system, please try to install back to the original Windows 11 system to see if it can be used normally.
AM02 system:
Reinstallation system tutorial:
Re: AM02 R7 3750H not POSTing
Posted: Sun Nov 26, 2023 5:45 pm
by Devi
So. The issue is fixed, apparently the thermal waste was crusty and was causing my AM02 to overheat