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AK1PLUS - Bios ACPI problem on Ubuntu 22.04

https://minipcunion.net/viewtopic.php?t=4272

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AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Thu Jun 01, 2023 9:12 pm
by eros23
I installed Ubuntu 22.04 LTS release. No problem except that during boot boot I see some ACPI errors.

Is there any BIOS update that fixes this version for AK1PLUS
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Module Device)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Processor Device)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(3.0 _SCP Extensions)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Processor Aggregator Device)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Linux-Dell-Video)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.TXHC.RHUB.SS01], AE_NOT_FOUND (20220331/dswload2-162)
giu 01 22:35:32 gabriele-AK1 kernel: fbcon: Taking over console
giu 01 22:35:32 gabriele-AK1 kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20220331/psobject-220)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Skipping parse of AML opcode: Scope (0x0010)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PC00.TXHC.RHUB.SS02], AE_NOT_FOUND (20220331/dswload2-162)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI Error: AE_NOT_FOUND, During name lookup/catalog (20220331/psobject-220)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Skipping parse of AML opcode: Scope (0x0010)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: 12 ACPI AML tables successfully acquired and loaded
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC100F200 0001AB (v02 PmRef Cpu0Psd 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: \_SB_.PR00: _OSC native thermal LVT Acked
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC1010C00 0003B3 (v02 PmRef Cpu0Ist 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC0FD0800 0004B5 (v02 PmRef Cpu0Hwp 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC0D52000 001BAF (v02 PmRef ApIst 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC0D54000 001038 (v02 PmRef ApHwp 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Dynamic OEM Table Load:
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: SSDT 0xFFFF8D6CC0D50000 001349 (v02 PmRef ApPsd 00003000 INTL 20200717)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Interpreter enabled
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: PM: (supports S0 S3 S4 S5)
giu 01 22:35:32 gabriele-AK1 kernel: ACPI: Using IOAPIC for interrupt routing
Schermata del 2023-06-01 22-38-25.png
Schermata del 2023-06-01 22-38-25.png (399.09 KiB) Viewed 5675 times

Re: AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Thu Jul 13, 2023 6:46 pm
by Andi34
Hey!

Did you got cable network up and running?
Not sure why, but for me only the Wifi network seems to work. Got the GK3 Plus. Xubuntu 22.04.2 LTS. Also tried 6.4 mainline kernel without success...

Re: AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Fri Jul 14, 2023 7:14 pm
by Sumwhereinspace
I need help. It will not let me sign in ak1plus. I tried shift and restart then troubleshooting method. Didn't work what to now. I could reset my pc but worried about how windows will be affected. Its says cloud download but to what cloud. Then local reinstall from the device. But I'm not sure what it all means. Will one of these work like I just pulled it out the box

Re: AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Mon Jul 17, 2023 7:19 am
by barry777
There is currently no Bios update, but you can try our verified Ubuntu system, which can be updated to 22.04
Ubuntu 20.04:
Ubuntu installation video

Ubuntu installs WiFi driver

Re: AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Fri Jul 28, 2023 2:33 am
by brandoman
Andi34 wrote: ↑Thu Jul 13, 2023 6:46 pm Hey!

Did you got cable network up and running?
Not sure why, but for me only the Wifi network seems to work. Got the GK3 Plus. Xubuntu 22.04.2 LTS. Also tried 6.4 mainline kernel without success...
Try installing r8168-dkms from the ubuntu software center. Some newer realtek network cards seem to need firmware to work

Re: AK1PLUS - Bios ACPI problem on Ubuntu 22.04

Posted: Mon Jul 31, 2023 5:09 pm
by Andi34
brandoman wrote: ↑Fri Jul 28, 2023 2:33 am
Andi34 wrote: ↑Thu Jul 13, 2023 6:46 pm Hey!

Did you got cable network up and running?
Not sure why, but for me only the Wifi network seems to work. Got the GK3 Plus. Xubuntu 22.04.2 LTS. Also tried 6.4 mainline kernel without success...
Try installing r8168-dkms from the ubuntu software center. Some newer realtek network cards seem to need firmware to work
I've also tried that without success. Issue already passed to Linda from Realtek, but not a real answer besides there's no newer driver available. Upgrading from 20.04 might help (not tried yet), but that's not a real solution IMO. There's also an issue with random freezes while inactivity on 20.04 - mouse moves but nothing else responses.

I've some days left to return to Amazon, not sure if it's useful for me this way as Linux will be the main OS I am using for my OpenSource development.

I am the lead developer of the OpenSource Photobooth application (https://photoboothproject.github.io/) and since the raspberry Pi are unavailable frequently (also missing some performance depending on the Photobooth setup) I was looking for a valuable replacement which would fit our needs and could be the leading Hardware in our community. At the moment I am not seeing the mini PC as a replacement because of mentioned issues.

Since we're not taking donations itself besides code contributions I have to see where my limited resources should be placed.
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