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T11: 30Hz refresh on 4K video
Posted: Mon Aug 17, 2020 3:43 pm
by milasx
Hello,
I have a new 4K monitor (3840x2160 resolution) and the refresh rate is only going up to 30Hz. Is this expected?
Another computer manages the full 60Hz refresh rate.
Thanks!
Re: T11: 30Hz refresh on 4K video
Posted: Tue Aug 18, 2020 3:55 am
by admin
Hello, the maximum support is only 4K below 30MHZ.
Re: T11: 30Hz refresh on 4K video
Posted: Thu Aug 27, 2020 9:55 pm
by milasx
thanks so no 60Hz. ok
Re: T11: 30Hz refresh on 4K video
Posted: Tue Dec 01, 2020 4:40 pm
by caribeanboy297
Hi
It Seems to me you guy know what your talking about am new in the forums.. so i have a Ace pc T11 Silver model i use it as a media center for the tv room always had a 1080p sony tv on it worked great ... but i just upgraded t oa 4k samsung tu7000 series.
Well i have problems now ... when i play movies on it t11 its sticking now .. out sync ... could it be because te new 4k tv ... i ever turned the resolution down to 1080p in the pc setting still the same .... any idea what you think it could be .. and i have not yet download 4k video for it .. hmm
Re: T11: 30Hz refresh on 4K video
Posted: Wed Dec 02, 2020 7:22 am
by admin
It supports up to 4K 30 frames, and the bit rate is lower than 15000bps. Generally, it is best for MP4 decoding.
1. It is recommended to lower the monitor resolution to 1080P, which is good
2. Due to the problem of video format, some format players cannot decode well. You can consider changing to another player.