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PC will not turn on - LED is red

Posted: Fri Aug 07, 2020 2:34 am
by eehvv
My Wintel Pro was working fine, but now it will not turn on. When plugged in, the LED is red. If I hold the power button, the LED flashes blue, but won't stay on and the PC doesn't boot up.
I checked and the power source has 5V, so it's not an issue with low voltage.
What should I do?

Re: PC will not turn on - LED is red

Posted: Fri Aug 07, 2020 10:12 am
by admin
This is caused by a problem with the motherboard of the machine, please contact the after-sales mailbox to solve: service@iacepc.com

Re: PC will not turn on - LED is red

Posted: Sat Aug 08, 2020 2:27 pm
by mpick247
Same issue for me on a T6.

Updated a drive for my usb wired NIC then rebooted and the stick will no longer turn on. I emailed service@iacepc.com

Re: PC will not turn on - LED is red

Posted: Mon Aug 10, 2020 8:13 am
by admin
If the indicator is also bright red, you can get in touch with the after-sales mailbox. If you can't enter the system, you can reinstall the system to solve it. Continue to contact me to let us know your problem more clearly.

Re: PC will not turn on - LED is red

Posted: Fri Sep 04, 2020 2:58 pm
by mcc_assistenza
Same issue LED start BLU, but nothing signal on HDMI, led go to RED for 5 secs and return to BLUE for 10 secs and RED 5 secs...
Nothing signal on HDMI.

Re: PC will not turn on - LED is red

Posted: Fri Sep 04, 2020 3:06 pm
by mcc_assistenza
Same issue for me on T6.
After power on BLUE led, after 10 secs RED led, after 5 secs BLUE led, after 10 secs RED led, and go ahead with this mode.
HDMI without signal.
Need contact service@iacepc.com ?

Re: PC will not turn on - LED is red

Posted: Mon Sep 07, 2020 3:47 am
by admin
This problem can be solved, you can try the method on the picture:
T5_BIOS.jpg
T5_BIOS.jpg (1.7 MiB) Viewed 4029 times
PS:We do not recommend that you disassemble the machine, because the machine cannot be reinstalled after it is disassembled due to design reasons. If there is no reset button, then you can contact our after-sales mailbox.

Re: PC will not turn on - LED is red

Posted: Mon Sep 07, 2020 1:53 pm
by mcc_assistenza
we tried to apply the procedure but it did not solved the issue. our version is Picture 3

even if we press the reset button then when we leave it the led is blue for some seconds but then turns to red...then blue again...then red again...just like a loop

what can we do?

Re: PC will not turn on - LED is red

Posted: Tue Sep 08, 2020 7:59 am
by admin
Unable to solve the problem may be the motherboard itself, please contact the after-sales mailbox to solve this problem.