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AK1 does not show video and the computer turned off a seconds later.

Posted: Sun Jul 26, 2020 11:24 pm
by guillesr80
I bought this computer 2 weeks ago.
When I power on the computer, the blue light is turned on for a couple of seconds, and then the computer turned off.
The fan is not working, and never shows any image. I can not even see the BIOS.
I already try to solve this by disconnecting/connecting the BIOS battery, I changed the HDMI cables and monitor. I also Removed the ROM.
Nothing worked.
What else can I do?

Thanks.

Re: AK1 does not show video and the computer turned off a seconds later.

Posted: Mon Jul 27, 2020 6:36 am
by admin
This is a motherboard problem, please contact the after-sales mailbox: service@iacepc.com