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Video goes blank but still hear the audio T11
Posted: Thu Jun 25, 2020 5:59 pm
by scan2
SO i can watch a video and after about 10 minutes or so the video cuts off but the audio still plays. It has happened in microsoft teams stream also.
Do you think its over heating? is there something that i can do becuse i brought it mainly to watch videos
Re: Video goes blank but still hear the audio T11
Posted: Mon Jun 29, 2020 7:31 am
by admin
We recommend that you change your sleep settings to never sleep. 1. Click the start menu to open "Settings"
2. Click "System" from the setting options
3. Click "Power and Sleep"
4. In the sleep column, select the sleep time from the drop-down menu, if you let the computer never sleep, select "never"
Precautions
Set to never sleep will consume more power than regular sleep
Re: Video goes blank but still hear the audio T11
Posted: Tue Sep 22, 2020 4:06 pm
by scan2
is there anything else i can try because it has always been on never sleep. please help as i cant even use it for the purpose i brought it for. Thank you
Re: Video goes blank but still hear the audio T11
Posted: Wed Sep 23, 2020 1:46 am
by admin
Please follow the tutorial: