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date and time are disconnected every time I turn on the pc
Posted: Wed Jan 05, 2022 4:58 pm
by abiolin
Good evening, I bought an acepc minipc on Amazon, I'm still under warranty, the problem is the following: the date and time are disconnected every time I turn the PC back on. I went to the WINDOWS Services app and automatically set the "Windows time" serice but nothing has changed. What can you advise me?
Re: date and time are disconnected every time I turn on the pc
Posted: Wed Jan 05, 2022 7:31 pm
by Gabe
abiolin,
It's possible that the problem is related to the CMOS battery, which is what keeps the time, amongst other things, when the unit is off. Hopefully the admin will reply with some advice/instruction, but it also wouldn't hurt to contact 'after sales support' at
service@iacepc.com.
Re: date and time are disconnected every time I turn on the pc
Posted: Wed Jan 05, 2022 9:29 pm
by dragonpoo
It would help if you can identify which system you have, like a stick PC, small system, etc. What's the model?
(also, this post was in the wrong category. Is there any way a Moderator can move it to troubleshooting?)
Re: date and time are disconnected every time I turn on the pc
Posted: Wed Jan 05, 2022 10:05 pm
by Gabe
dragonpoo wrote: ↑Wed Jan 05, 2022 9:29 pm
(also, this post was in the wrong category. Is there any way a Moderator can move it to troubleshooting?)
Good idea. Done.