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Internal storage failure, cannot reinstall Win10

Posted: Wed Oct 20, 2021 5:27 pm
by williew3
Hi,
My device is a ACEPC AK1. I got it in Feb 2021, and began using it last week. While using it, it rebooted and would not startup again.

It says No Boot Drive. I put a HDD in external slot and I'm unable to reinstall.

There is an error attempting reinstall to internal storage and external.

Is there a BIOS update that can help? I've attached screenshots.

- Internal attempt
Image

- External attempt
Image

- BIOS version
Image

Thanks so much!

Re: Internal storage failure, cannot reinstall Win10

Posted: Wed Oct 20, 2021 5:45 pm
by Gabe
Though it may not, see if a BIOS discharge helps. The instructions for such are below...



It it doesn't end up helping, you should contact ACEPC's after sales support at service@iacepc.com.