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ACEPC GKV3 Will not boot past BIOS

Posted: Tue Aug 17, 2021 2:48 pm
by sqlrepairman
PC has been working fine since purchase on 13th July.
Now refuses to boot past BIOS
Seems not to recognise that it has any disk drive at all.
Only drive is 128G SSD it came with
PLease advise

Re: ACEPC GKV3 Will not boot past BIOS

Posted: Tue Aug 17, 2021 7:18 pm
by Gabe
Two things you can try are first, a BIOS discharge, and then second, if it's still not working, a system reinstallation.

The BIOS discharge instructions are as follows...




The system installation download and instructional video are here.

Re: ACEPC GKV3 Will not boot past BIOS

Posted: Wed Aug 18, 2021 3:16 am
by witt
Boot into the Bios interface, usually because the system is lost, it is recommended to reinstall the system.
Here is the GK3 system download and tutorial. If the installation fails, you may need to replace an SSD
https://www.iacepc.com/forum/viewtopic.php?f=34&t=707

Re: ACEPC GKV3 Will not boot past BIOS

Posted: Wed Aug 18, 2021 7:04 am
by sqlrepairman
I followed both tutorials and the PC Still boots into the bios and will go no further. Please advise

Re: ACEPC GKV3 Will not boot past BIOS

Posted: Wed Aug 18, 2021 7:35 pm
by sqlrepairman
This PC is only just over a month old

Re: ACEPC GKV3 Will not boot past BIOS

Posted: Wed Aug 18, 2021 7:52 pm
by Gabe
In that case, you should contact ACEPC's after sales support at service@iacepc.com.