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Windows startup problem, model CK6

Posted: Tue Aug 03, 2021 8:49 pm
by MDRew
Morning,

after several attempts to update my ACEPC CK6 to the latest windows update, I can no longer load the operating system, the following screen appears.
Image

Can anyone help me solve that problem, I have files from my recent marriage, and I don't know what to do.

Re: Windows startup problem, model CK6

Posted: Tue Aug 03, 2021 9:08 pm
by Gabe
MRDrew,

It's possible that only option you have, at least with the unit itself, is to reinstall the operating system. With regard to your files, it's entirely possible that they're lost, but someone with knowledge of file retrieval may have some ideas for you.