Hi,
i have a model AK3 Celeron J4125 8Go RAM 256go ROM.
The computer only boot on bios which don't see the ROM so Windows don't start.
I ve buyed this computer 3 months ago...i think it's a serial fabrication default.
Can i get a new computer please in remplacement ?
Thanks
Model AK3 only boot on BIOS
Re: Model AK3 only boot on BIOS
This is a user forum, so you'll probably want to contact tech support directly.
What troubleshooting have you tried? Can you send a picture of the BIOS boot settings and what happens when it doesn't boot Windows?
What troubleshooting have you tried? Can you send a picture of the BIOS boot settings and what happens when it doesn't boot Windows?
GK3V (J4125/8GB/128GB) | AMR5 (R5 5600U/16GB/512GB NVMe) | JK06 (N5100/8GB/256GB) | AK1Pro (N5105/8GB/256GB) | T8Pro (N5095/8GB/256GB) | AD03 (N95/8GB/256GB) | CK10 (i7-10810U/16GB/512GB) | S1 (N95/16GB/512GB)
-
admin
- Site Admin
- Posts: 2045
- Joined: Mon Mar 16, 2020 9:11 am
- Has thanked: 79 times
- Been thanked: 46 times
Re: Model AK3 only boot on BIOS
Hi，jayhce
You can press the F7 key when starting up until you enter the quick start interface.
Would you mind taking a picture of the quick start interface and observing whether your startup items are normal?
You can press the F7 key when starting up until you enter the quick start interface.
Would you mind taking a picture of the quick start interface and observing whether your startup items are normal?
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.