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Hi i purchased the AK3V but have run into an issue in that it does not appear a serial number set in the BIOS and this causes some issues with some software i was planning to run on this device as it uses this for licensing purposes.

DMI/SMBIOS product UUID that is - as the acronym implies - universally unique. Manufacturers will typically use a vendor-specific prefix combined with the MAC address of an onboard NIC for this value.

anyway to fix this issue

Hello, you can refer to our tutorial to write the serial number: https://drive.google.com/drive/folders/ ... sp=sharing.
It should be noted that: EFI is a system boot file. Write the serial number to start with a U disk, not double-click to open. Select the U disk as FAT32 and format and name it WINPE. Copy these files to the root directory of the U disk. Power on, press F7 on the keyboard to select U disk to start.

Hello Admin - I have a similar problem where an application requires the motherboard to have a serial number. Currently, the serial number is set to "default string". I attempted to create a USB drive formatted as FAT32 and named WINPE. I then put the EFI boot file on the root of the drive and attempted to boot to the EFI Shell. I received an error "not found". What else can I do to boot to the EFI shell?