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ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Posted: Wed Jun 02, 2021 1:35 pm
by paolo.fallavollita
I've 34% continuous CPU usage on my new AK2 (built yesterday) even during idle time of the device.
Could you help me ?

My hardware is AK1V7601 (from BIOS information)
BIOS Version 1ATJS 0.58 x64
My OS is Win 10 PRO version 21H1 build 19043.1023

Windows Update: completed at the moment

I've disabled it in Scheduler Tool but I don't know if this process should be active

Thanks

Re: ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Posted: Thu Jun 03, 2021 2:42 am
by witt
Open the task manager to check whether the PTT EK Recertification service of the process has high CPU usage, and whether the recertification service takes up 30-40% of the CPU usage

This is normal, it will be normal after a period of verification

Re: ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Posted: Thu Jun 03, 2021 2:43 am
by witt
If the CPU usage is at 100% and the frequency drops to a very low level, it is not normal if it is around 0.5Ghz