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AcePC T9 not working Power On button
Posted: Thu Apr 23, 2020 1:03 pm
by Steff_92
Hello,
Can you please send me the original BIOS file for AcePC T9, since from some update on BIOS it stopped working PowerOn button.
I cannot start the pc from it. Only if i take out the power adapter and replug it.
Sometimes after regular restart on Windows, it doesn't power on again, so I must replug the adapter again.
It's made completely fresh install Windows10 from your link, version 1903 z8350.
My current Bios is this one from the picture.
On the site is available for download only drivers.
Thanks,
Steff.
Re: AcePC T9 not working Power On button
Posted: Fri Apr 24, 2020 7:04 am
by admin
Re: AcePC T9 not working Power On button
Posted: Fri Apr 24, 2020 10:27 am
by Steff_92
Updating BIOS is included in installation of this Windows ?
Re: AcePC T9 not working Power On button
Posted: Fri Apr 24, 2020 12:14 pm
by Steff_92
I have installed the Windows version which you recommended but now the Wireless Drivers are not working. I get error code 10 and 51.
The drivers are downloaded from your site.
On the previous Windows version i didn't need to install the drivers for wifi, they were automaticly installed.
The power button issue didn't resolve.
Re: AcePC T9 not working Power On button
Posted: Mon Apr 27, 2020 1:47 am
by admin
Please re-install the system, the 1909 version may appear WIFI and other BUG, and turn off the update, this is the tutorial:
Reinstall the system:
viewtopic.php?f=33&t=13
Disable updates:
viewtopic.php?f=33&t=32
Re: AcePC T9 not working Power On button
Posted: Mon Apr 27, 2020 6:50 am
by Steff_92
This is what I did.
Install the system with 1903 Windows, and installed all drivers. Everything was working, except Power On button.
I made backup on the drivers and export them to a flash usb.
Install the system with 1809 Windows, and installed the drivers from backup file. Everything is working, except Power On button.
Any idea about the button ?
Re: AcePC T9 not working Power On button
Posted: Wed Apr 29, 2020 10:32 am
by admin
Here it is difficult to judge whether it is a hardware problem or a software problem. If the power button is broken, you need to contact after-sales maintenance. If it is still under warranty, you can repair it for free.
Re: AcePC T9 not working Power On button
Posted: Thu Apr 30, 2020 12:25 am
by Steff_92
Why don't you sent me the BIOS file? I saw on this forum other members that uses other version of BIOS on this device.
The warranty is expired.
Re: AcePC T9 not working Power On button
Posted: Thu Apr 30, 2020 3:00 am
by admin
Didn't you say that updating the BIOS still doesn't solve it? I have already sent the BIOS of T9.
Re: AcePC T9 not working Power On button
Posted: Sat May 02, 2020 10:21 am
by Steff_92
Let me explain clearly.
I bought the device from a guy who made some upgrade on the BIOS, and since then, the power on buttons stops working.
He didn't know which bios has installed because it was long ago.
Now I ask you to give me the original BIOS, and try to restore it, to check if the button will get it's funcionality.
You gave me installation links od Windows operation system, which i did it. But my question was for BIOS itself (currenlty installed American Megatrends 5.011). For examle take this thread >
viewtopic.php?f=34&t=84