Page 2 of 3

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Tue Apr 02, 2024 8:10 pm
by davidfi01
Will replacement ssd's be sent out?
D

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Fri Apr 12, 2024 4:24 pm
by davidfi01
Any updates on this??

D

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Wed Apr 24, 2024 12:10 am
by davidfi01
Any follow up on this - will the Kingston SSD's be replaced?

D

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Wed Apr 24, 2024 2:05 pm
by davidfi01
Any follow up on this - will the Kingston SSD's be replaced?

D

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Wed Apr 24, 2024 9:53 pm
by dragonpoo
davidfi01 wrote: Wed Apr 24, 2024 2:05 pmAny follow up on this - will the Kingston SSD's be replaced?
David, have you tried messaging/emailing Barry yet? I get that you're trying to bump this post, but there are more direct methods to ask for help from the company.

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Thu Apr 25, 2024 1:51 pm
by davidfi01
Thanks for suggestion. Just sent Barry777 a PM.

Hope he replies.

D

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Tue May 07, 2024 8:52 am
by Marcus1972
Das finde ich echt 💩...

Meine wird nicht einmal vom offiziellen Kingston® SSD Manager https://www.kingston.com/de/support/tec ... ssdmanager angezeigt.

Grüße aus Deutschland, München
Marcus


-----------------
I really think that's 💩...

Mine isn't even shown by the official Kingston® SSD Manager https://www.kingston.com/de/support/tec ... ssdmanager.

Greetings from Germany, Munich
Marcus

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - official solution announced!

Posted: Tue May 07, 2024 10:32 am
by barry777
During our technical analysis, we found that the problem mainly occurred on some built-in M.2 SSDs, which exhibited some abnormal behaviors.
To resolve this issue, we conducted a series of detailed inspections and tests. After in-depth troubleshooting and replacement with a new SSD, the device returned to normal operation and all functions performed very stably.

If you encounter similar problems during use, we recommend that you contact the service specialist of the purchasing platform as soon as possible. They will provide you with professional technical support and after-sales service to help you solve problems. We are always committed to providing you with the highest quality products and services. Thank you for your understanding and support.

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - Official Solution Completed

Posted: Sun May 19, 2024 5:40 pm
by TVHD
Following barry's advice and referencing this forum I'd contacted "the service specialist of the purchasing platform".
The proposal I've received was to purchase a "WD_BLACK SN770 1 TB M.2 NVMe SSD" @ Amazon and forward the invoice.
Meanwhile I've received a full refund for the WD Black SSD.

Re: KINGSTON OM8SEP41024Q-A0 violates F2A spec - Official Solution Completed

Posted: Wed Jun 12, 2024 1:51 pm
by Marcus1972
TVHD wrote: Sun May 19, 2024 5:40 pm Following barry's advice and referencing this forum I'd contacted "the service specialist of the purchasing platform".
The proposal I've received was to purchase a "WD_BLACK SN770 1 TB M.2 NVMe SSD" @ Amazon and forward the invoice.
Meanwhile I've received a full refund for the WD Black SSD.
Hallo,
den selben Vorschlag bekam ich auch von Acemagic und das finde ich eine sehr guten, unkomplizierten Deal. Die Rückerstattung verlief problemlos.

Da gebe ich den Kundenservice von Acemagic Deutschland ⭐⭐⭐⭐⭐

_
Marcus