Thank you for contacting us, we will be happy to assist you. In this case, we recommend you try the following:
1. Reinstall the memory or replace other memory;
2. Reinstall the internal hard drive;
3. The system files may be lost.
Create and enter the PE system, use tools to check whether the SSD can be read (if it cannot be read, the SSD is faulty; if it can be read, format the SSD and then install the system)
It is recommended to refer to the following video for formatting operations:
If the above operations are still ineffective, please provide the fault video and Amazon purchase order number and send it to email: barry@minipcunion.com; after verification, we will further assist you in solving the problem.