Won't turn on

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BigDaddyK
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Won't turn on

Post by BigDaddyK »

I have literally had this for Less than 4 hours. Now it won't even turn on after I did the Windows updates. What's going on
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Gabe
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Re: Won't turn on

Post by Gabe »

That's odd.

I suggest trying a BIOS discharge on the unit to see if that helps. The instructions are in the video below. The video is for a different model, but the instructions are still the same.

W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
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BigDaddyK
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Re: Won't turn on

Post by BigDaddyK »

The blue light for about 30 seconds, flashes once then turns off.
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Gabe
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Re: Won't turn on

Post by Gabe »

BigDaddyK,

In that case I'd contact after sales support at support@kamrui.com, as it does sound like there's something wrong.
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I have no connection to ACEMAGIC other than being a customer and long time forum member
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barry777
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Re: Won't turn on

Post by barry777 »

BigDaddyK wrote: ↑Mon Mar 06, 2023 10:33 pm I have literally had this for Less than 4 hours. Now it won't even turn on after I did the Windows updates. What's going on
Is it stuck on the activation interface and has not entered the system desktop? Still can't boot after updating through windows?
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BigDaddyK
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Re: Won't turn on

Post by BigDaddyK »

Blue light on the Front comes on so it has power. Nothing beyond that. I tried the discharge
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barry777
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Re: Won't turn on

Post by barry777 »

BigDaddyK wrote: ↑Thu Mar 23, 2023 1:10 am Blue light on the Front comes on so it has power. Nothing beyond that. I tried the discharge
If there is a problem during the update process, there may be an error in the Windows system. It is recommended to reinstall the system.
GK3 pro system file:
Reinstallation system tutorial:
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BigDaddyK
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Re: Won't turn on

Post by BigDaddyK »

I can't reinstall anything. It powers up, and that's it. Doesn't display. Doesn't go to bios screen. Doesn't get locked. It just turns on, that's it
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actiftech
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Re: Won't turn on

Post by actiftech »

BigDaddyK wrote: ↑Thu Mar 23, 2023 1:55 am I can't reinstall anything. It powers up, and that's it. Doesn't display. Doesn't go to bios screen. Doesn't get locked. It just turns on, that's it
Forcing the shutdown of the PC during startup, three times in a row, should launch a fault search. Try this and let us know. Regards. ;)
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