Screen Issues.

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SarahC
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Joined: Wed Jun 10, 2020 2:02 pm

Screen Issues.

Post by SarahC »

Hi there, I have just started using the AK1 as a desktop PC.
The monitor I am using is full HD but the resolution is dreadful. Films/videos are ok, not perfect but passable, but the text is awful and I am struggling to read what's on screen. The text appears grainy and distorted and everything is rather grey, it's like the prehistoric days of using a ZX81!
Are the two incompatible or is there a way I can change settings to make this usable. . . . or is this going to be returned to the seller?

Thanks folks.
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Re: Screen Issues.

Post by admin »

Tutorial to change the screen resolution:https://drive.google.com/file/d/1MaB6Kh ... sp=sharing
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SarahC
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Joined: Wed Jun 10, 2020 2:02 pm

Re: Screen Issues.

Post by SarahC »

Thanks, I have done this already and also changed the HD settings on the TV to a lower setting to try and fix it 's still not great.
I have a new monitor on order and if that doesn't work then I will have to return the ACE PC.
Any other ideas?
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Re: Screen Issues.

Post by admin »

I believe the fault you described should be a problem with the monitor.
Our AK1 product supports 4K resolution, it is no problem to show this.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
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