G3KV hard drive not writable

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clockworx
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Joined: Thu Sep 02, 2021 10:10 am

G3KV hard drive not writable

Post by clockworx »

I recently purchased a G3KV. It worked for about 2 weeks, but this morning when I went to boot it the computer booted straight into the BIOS. After trying a few more times to restart, I made a boot disk to troubleshoot. The hard drive shows in Bios but isn't bootable.

I tried to restore from the ACEPC image, which fails states that there was an error with DiskPart due to an I/O error.
I also tried the Windows 10 ISO direct from Microsoft, which sees the drive but fails formatting it.

It looks like the drive failed somehow where it is no longer writable.
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Gabe
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Re: G3KV hard drive not writable

Post by Gabe »

Judging by your description you may very well be right. Your best bet at this point is to contact after sales support at service@iacepc.com.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
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acepcsep21
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Joined: Thu Sep 30, 2021 7:24 pm

Re: G3KV hard drive not writable

Post by acepcsep21 »

I have exactly same problem , its been hardly 2 months I bought this PC. !!! :shock:
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