ACEPC AK1 bios that reboots infinitely and can't escape from this.

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Johnnn
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ACEPC AK1 bios that reboots infinitely and can't escape from this.

Post by Johnnn »

Hello, since this afternoon the pc restarted suddenly and then went into the bios. Since then, it has been impossible to leave the bios even by restarting the PC or anything else. Unfortunately I know very little about software.

My pc version is 2.18.1263

Thanks you for your help :)
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Gabe
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Re: ACEPC AK1 bios that reboots infinitely and can't escape from this.

Post by Gabe »

If you're still stuck in the BIOS and you can't get out of it through the Save & Exit section, you can likely shut down the unit by pressing and holding the power button in for at least five or six seconds. If it does not shut down, your only other option is pulling the power.

I would then first try a BIOS discharge. The instructional video is below...




If this doesn't help, I would then try reinstalling the system, which you can find here. The system installation instruction video is also there.
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Re: ACEPC AK1 bios that reboots infinitely and can't escape from this.

Post by witt »

Try to reinstall the system. If the installation fails, you need to contact the after-sales service to replace the SSD
shihchye
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Re: ACEPC AK1 bios that reboots infinitely and can't escape from this.

Post by shihchye »

Hi,

I ran into the same problem. Tried to go to the set up link. The link is unreachable. Please advise

Allen
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Re: ACEPC AK1 bios that reboots infinitely and can't escape from this.

Post by Gabe »

shihchye wrote: Fri Aug 27, 2021 3:32 pm Hi,

I ran into the same problem. Tried to go to the set up link. The link is unreachable. Please advise

Allen
The link is working. Try clearing your browser cache or even rebooting your modem.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
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