Hello, after a bios update my T11 doesnt boot anymore.
any way to recover bios?
thanks
T11 doesnt boot anymore
- Gabe
- Senior Moderator
- Posts: 2032
- Joined: Fri Apr 17, 2020 1:19 am
- Has thanked: 42 times
- Been thanked: 116 times
Re: T11 doesnt boot anymore
The admin will need a snapshot of your currently installed BIOS, meaning a snapshot of the main BIOS screen, to know whether there is a BIOS available for you. Please post that snapshot in a reply.
Hopefully he'll have one and you'll be able to successfully flash it, though there's no guarantee, unfortunately.
For future reference and/or for anyone else who reads this topic, the BIOS should only be upgraded if there is genuine need, and then only with one provided by ACEPC specifically to you, if they have one available. Upgrading it using AMI's tool or a file from them or another source can brick the unit.
Hopefully he'll have one and you'll be able to successfully flash it, though there's no guarantee, unfortunately.
For future reference and/or for anyone else who reads this topic, the BIOS should only be upgraded if there is genuine need, and then only with one provided by ACEPC specifically to you, if they have one available. Upgrading it using AMI's tool or a file from them or another source can brick the unit.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
-
- Posts: 4
- Joined: Thu Jul 08, 2021 6:05 am
- Gabe
- Senior Moderator
- Posts: 2032
- Joined: Fri Apr 17, 2020 1:19 am
- Has thanked: 42 times
- Been thanked: 116 times
Re: T11 doesnt boot anymore
Eek. Sorry. You did say that in your opening post.
Your options are either waiting to see what the admin has to say, or contacting ACEPC after sales support at service@iacepc.com, though he may in fact direct you to do the latter.
BTW, though I don't know that it will help, but just in case it might, I'd try a BIOS discharge. The instructions are here...
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
Re: T11 doesnt boot anymore
If you update the BiOS file that does not correspond to the motherboard, the PC will not be able to boot. If you just enter the Bios and modify some settings and you cannot boot, it is recommended to try to open the inside of the machine to remove the Bios battery and discharge it. If it cannot be solved, you can only contact after-sales
-
- Posts: 4
- Joined: Thu Jul 08, 2021 6:05 am
Re: T11 doesnt boot anymore
Thank you guys,
i tried to clear cmos but it still doesnt boot...
Thank you anyway.
i tried to clear cmos but it still doesnt boot...
Thank you anyway.
- Gabe
- Senior Moderator
- Posts: 2032
- Joined: Fri Apr 17, 2020 1:19 am
- Has thanked: 42 times
- Been thanked: 116 times
Re: T11 doesnt boot anymore
Spaccabbomm,
I'm really sorry nothing's helping. I think that at this point the only option would likely be to contact their after sales support. To be brutally honest though, with it not booting at all I wouldn't get my hopes up too much.
I do hope that there is some way they can get it going again.
I'm really sorry nothing's helping. I think that at this point the only option would likely be to contact their after sales support. To be brutally honest though, with it not booting at all I wouldn't get my hopes up too much.
I do hope that there is some way they can get it going again.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
I have no connection to ACEMAGIC other than being a customer and long time forum member
- admin
- Site Admin
- Posts: 2045
- Joined: Mon Mar 16, 2020 9:11 am
- Has thanked: 79 times
- Been thanked: 46 times
Re: T11 doesnt boot anymore
It's a pity, but updating the BIOS incorrectly will bring serious consequences.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.