ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Quick Fix.
Post Reply
paolo.fallavollita
Posts: 1
Joined: Tue Jun 01, 2021 10:31 pm

ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Post by paolo.fallavollita »

I've 34% continuous CPU usage on my new AK2 (built yesterday) even during idle time of the device.
Could you help me ?

My hardware is AK1V7601 (from BIOS information)
BIOS Version 1ATJS 0.58 x64
My OS is Win 10 PRO version 21H1 build 19043.1023

Windows Update: completed at the moment

I've disabled it in Scheduler Tool but I don't know if this process should be active

Thanks
witt
Posts: 147
Joined: Fri Mar 19, 2021 7:58 am
Has thanked: 2 times
Been thanked: 11 times

Re: ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Post by witt »

Open the task manager to check whether the PTT EK Recertification service of the process has high CPU usage, and whether the recertification service takes up 30-40% of the CPU usage

This is normal, it will be normal after a period of verification
witt
Posts: 147
Joined: Fri Mar 19, 2021 7:58 am
Has thanked: 2 times
Been thanked: 11 times

Re: ACEPC AK2 high cpu usage from intel(r) ptt ek recertification service

Post by witt »

If the CPU usage is at 100% and the frequency drops to a very low level, it is not normal if it is around 0.5Ghz
Post Reply

Return to “Troubleshooting”