GK3V USB port still on after sleep and shutdown

Quick Fix.
Post Reply
pixelkiller
Posts: 3
Joined: Thu May 27, 2021 2:46 pm

GK3V USB port still on after sleep and shutdown

Post by pixelkiller »

I have connected a usb fan to keep the system cool as per one of the recommendations from this forum but the fan stays powered on after sleep and even shutdown. I have tried changing the USB state in the advanced power menu and this does nothing.

I have tried turning off fastboot and this also does nothing. Is there an option in the bios to fix this?
acepcminipc
Posts: 2
Joined: Wed Feb 10, 2021 9:58 am
Been thanked: 1 time

Re: GK3V USB port still on after sleep and shutdown

Post by acepcminipc »

It appears that this is normal. No option is available in the BIOS settings as it stands. However, that only option I know of is to unplug the mains adapter power supply!
pixelkiller
Posts: 3
Joined: Thu May 27, 2021 2:46 pm

Re: GK3V USB port still on after sleep and shutdown

Post by pixelkiller »

Then how do I obtain a bios update for the full bios? Rather than just having this locked down version
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 1991
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 41 times
Been thanked: 116 times

Re: GK3V USB port still on after sleep and shutdown

Post by Gabe »

pixiekiller,

ACEPC tends to only offer an altered BIOS if someone is purchasing units in bulk and need a tailored BIOS for them. They may, however, see this thread and note it for an option in a future version.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
Post Reply

Return to “Troubleshooting”