AK3V - WIFI no longer working

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jutla
Posts: 3
Joined: Tue May 25, 2021 10:38 am

AK3V - WIFI no longer working

Post by jutla »

Hi,

I have the AK3V ACEPC which i recently purchased.
Previously, the wifi was working fine but now seems that the wifi is no longer detected :o :o :o
I have looked in device manager and the card is no longer listed - scan new devices also returns no results.

Do you know how i go about reinstalling the wireless card drivers (sorry, im new to this site).
I have attached the wireless card details.

Thank you in advanced
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jutla
Posts: 3
Joined: Tue May 25, 2021 10:38 am

Re: AK3V - WIFI no longer working

Post by jutla »

just to add.....

I have gone into device manager and enabled "show hidden devices" and can see the wireless card listed with the following info:

Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.


I have also gone into the bios but there isnt any network section. network stack under boot menu is also enabled.

Any help appreciated
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witt
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Re: AK3V - WIFI no longer working

Post by witt »

If there is no wifi driver in the device manager, and the wifi icon opens without any wifi, you may need to reinstall the wifi driver, the following is the driver download link
jutla
Posts: 3
Joined: Tue May 25, 2021 10:38 am

Re: AK3V - WIFI no longer working

Post by jutla »

Thanks,

I downloaded the file and uncompressed the contents however i only see WiFi_21.30.3_Driver64_Win10.exe as the only wifi related driver i.e. not any other *.inf file.

I double clicked the WiFi_21.30.3_Driver64_Win10.exe but not much happens after the wifi logo appears. No difference after reboot either.

apologies if im looking the wrong place - appreciate your guidance if so.

Thanks
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